Listen to customers, 

accelerate your sales

E-COMMERCE PRODUCT DISCOVERY & PLACEMENT SERVICE

Voice-of-Customer Analytics Product Optimization
Winning Products Data Science Expertise
No cost, no commitment, limited time only

Accelerating E-commerce Sales Through 
Voice-Of-Customer Analysis 

In the dynamic world of e-commerce, industry players must constantly adapt to ever-evolving challenges. Whether it's testing new products, managing product development or launching costly ad campaigns, e-commerce can be overwhelming. 

Our mission is to set you up for success. Using state of the art Voice of Customer (VoC) analysis, we find winning products, create product optimization strategies, discover optimal customer groups, and much more.  

Our proprietary e-commerce product analysis engine offers high quality VoC intelligence designed to accelerate your e-commerce sales.

Why EcomAI?

Traditional Analysis Approach

  •   Copycat Tactics
  •   Expensive Guesswork
  •   Scattershot Marketing
  •   Blind Feature Choices
  •   Risky Launches
  •   Shallow Surveys
  •   Reactive Fixes

EcomAI's Approach

  •   Customer-Driven Insights
  •   Fast, Data-Powered Analysis
  •   Focus on a Targeted Audience
  •   Precise Product Refinement 
  •   Uncover Unmet Needs
  •   Identify Winning Products
  •   Establish a Competitive Advantage
No cost, no commitment, limited time only

Voice-of-Customer Analytics with a Cutting Edge Analysis Engine

Our e-commerce product analysis engine integrates data scraping, AI machine learning, and natural language processing techniques to analyze e-commerce products’ customer reviews, with two main goals:

1. To find and exploit market gaps across a product’s market
2. To extract high quality product intelligence from customer reviews

The engines analysis capabilities rely on three key methods: finding market gap language through text classification, analyzing customer sentiment, and using natural language processing (NLP) to extract specific, relevant insights.

Text Classification

Our text classification model was trained on thousands of customer reviews to identify market gap language: a customers’ explicit desire for a product feature or capability that is not present in the current product listing.

Sentiment Analysis

Our sentiment analysis model classifies customer reviews as positive, neutral, or negative, allowing us to understand the sentiment associated with products and their features.

Natural Language Processing & Data Visualization

The engine’s NLP and data visualization component allows us to manage large amounts of data by breaking down groups of text and generating visualizations describing what the customer is saying.

4 Steps to Accelerate your E-commerce Sales

Book a Free Consultation

Explain your vision, we draft an analysis outline that aligns with your goals.

Fast Full Scale Analysis

 We use our proprietary analysis engine to extract key insights from thousands of relevant customer reviews. From new customer groups to target, to new products to introduce - we'll find it all.

Interpret Results, Implement Insights

Our data analysts help you understand and implement the most valuable insights through an in-depth report, custom visualizations, and a one-on-one conversation.

Refine & Repeat

Optionally, after a short period, we will review your sales progress, zero in on the strengths of our analysis, and repeat the process until you see significant, measurable growth.

No cost, no commitment, limited time only

Explore a Sample Analysis

Product Discovery - Identifying a Market Gap in the Fishing Apparel Market

In this sample analysis, we briefly demonstrate our product discovery capabilities, using the analysis engine to find a market gap opportunity within a set of fishing related e-commerce products.

Frequently Asked Questions

Who is this service most helpful for? 

EcomAI is ideal for e-commerce retailers/dropshippers, wholesalers and manufacturers looking to optimize or expand their product line, as well as new store owners seeking product guidance. 


Can I use this service if I haven't launched an e-commerce store?

Absolutely. We will work with you to find a product, or series of products, that stand out in a competitive market, and give you a clear competitive advantage before you launch your store.


Can I use this service if I don't have data for my product?

Yes. Our analysis engine collects customer reviews from a variety of sources, using natural language processing to ensure each customer review comes from a product that mimics your target product.


What does 'Join Beta' mean?

We are currently celebrating our beta launch, where we give our services away for free in exchange for a feature of our analysis on this website. We don't disclose any personal or business information, and only showcase what you permit us to.

Join our Open Beta

We are currently seeking beta testers to provide input as we develop our service. For a limited time, we are offering our services at no cost, in exchange for featuring our analysis on this website. To apply, please fill out the form below. Alternatively, you can send us an email at contact@ecomai.net.